CredInsure orchestrates end-to-end renewal journeys, upsell, cross-sell, monthly collections, benefit illustrations and grace period reminders—prediction, outreach, calling, payments, documents, and dashboards—in one SaaS platform, resulting in higher persistency management, lower lapse, and faster closures.
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ML-powered insights to predict repayment behavior and recommend optimal timing, channel, and language for outreach
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Engage customers across voice, chat, video and other digital channels
Automate processes from request creation to engagement, follow-ups, and closures
Personalized communication with WhatsApp,SMS, RCS, email, and 10+ languages
White-labeled payment links, e-mandates, and multi-mode processing with automated reconciliation and payment analytics
AI-driven outbound calling with speech analytics and real-time agent assist
Automate incentive calculations with custom KPIs, leaderboards, and integrated performance tracking
Customizable, role-based reports with instant download and scheduled delivery
Centralize document requests, linked records, and bulk downloads
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CredInsure is an AI-powered insurance renewal management platform that automates end-to-end renewal journeys for insurers. It helps predict customer renewal propensity, send personalized reminders, enable digital payments, and track performance—all in one platform. With CredInsure, insurance companies can increase persistency, reduce lapse rates, and simplify renewal operations.
CredInsure uses predictive analytics and AI models to score each policyholder’s renewal likelihood. This allows insurers to focus on high-potential customers and deliver targeted, omni-channel engagement through WhatsApp, email, IVR, and voicebots. As a result, insurers see up to 2× higher engagement and 20% lower lapse rates.
Absolutely. CredInsure supports life, health,, and general insurance renewal journeys. Its configurable workflows adapt to each insurer’s product type, renewal cycle, and communication strategy, making it flexible across all insurance segments.
CredInsure provides real-time analytics and dashboards to track renewal rates, customer engagement, agent performance, and payment conversions. Insurers can access renewal insights, SLA tracking, and compliance metrics to make data-driven decisions faster.
CredInsure is built with enterprise-grade data protection, encryption, and access controls. It maintains audit trails and role-based permissions, ensuring compliance with regulatory requirements while maintaining transparency across renewal workflows.
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