At the Credgenics Industry Roundtable on Collections and Online Dispute Resolution held in Mumbai, Ravindra Pandey, Former Deputy Managing Director and CIO, State Bank of India, shared his expert insights on the transformative role of AI in banking, financial risk management, and debt collections.
In this video, Mr. M. V. Nair, the Strategic Advisor at Credgenics, delves into the dynamic landscape of digital transformation in credit-related processes. Discover how Credgenics is revolutionizing sourcing, underwriting, and monitoring, addressing challenges in collection and recovery.
In this video, Mr. M. V. Nair, the Strategic Advisor at Credgenics, delves into the dynamic landscape of digital transformation in credit-related processes. Discover how Credgenics is revolutionizing sourcing, underwriting, and monitoring, addressing challenges in collection and recovery.
At the recent Credgenics Industry Roundtable on Collections and Online Dispute Resolution titled "AI in Debt Collections: Disrupting the Playbook" held in Mumbai, industry leaders shared their valuable insights in a panel discussion on ‘Going the AI Way for Innovation in Debt Collections.’
In the video series "Shaping the Future of Debt Collections," Puneet Sharma, Director-Operations, of Credgenics, discusses their focus on improving customer experience, accelerating outreach, and delivering personalized interactions based on individual preferences and financial situations.
In this video, Anurag Kumar, Director of Digital Collections at Credgenics, shares his insights on digital debt collections as a strategic, essential capability for banks and non-banking lending companies. He highlights how Credgenics stands out with its data-driven, customer-centric approach, integrating multiple digital channels into one seamless and effective platform for collections.
Credgenics recently had the privilege of hosting Hon’ble Ms. Justice Indira Banerjee, Former Judge of the Supreme Court of India, as the Chief Guest at our Industry Roundtable on Online Dispute Resolution
The video covers the experiences shared by Sandeep Rajput, National Legal Head, IIFL Finance on digitizing debt collections and legal recovery processes with Credgenics debt collections platform. He talks about the digital transformation that Credgenics debt collections software has made possible at IIFL Finance.
In this insightful session at the Credgenics Industry Roundtable 2023 in Mumbai, Rishabh Goel, Co-founder and CEO at Credgenics sheds light on the growing imperative for startups to venture into the collections and recovery space, especially as they attract institutional capital. Watch the complete video here.
Litigation management for debt recovery presents challenges due to process complexity, asset recovery timelines, and diverse stakeholder needs.In the video series “Shaping the Future of Debt Collections,” Antim Amlan, Senior Manager, Product at Credgenics, discusses the innovative features of Credgenics Litigation Management System.
In this video Jalaj Garg, Associate Director, Product, Credgenics talks about the implementation of CG AgentXcel and how it boosts debt collections agent productivity, & enhances borrower satisfaction. It facilitates the tracking of agents’ performance & customization of various KRAs & KPIs based on team structure and performance variables.
In this video, Jalaj Garg, Associate Director-Product, Credgenics, shares why CG Collect field loan collections mobile app is necessary to digitize last mile loan recovery operations, increase efficiency of debt collections team and reduce the cost of debt recovery. This mobile based loan collections software is redefining field operations.
In this video series “Shaping the future of Debt Collections”, Shubham Sikka, Associate Director-Product, Credgenics, shares his insights on how Credgenics uses AI / ML technologies to supercharge the efficiencies in omnichannel digital communications for collections and enhance borrower experience.
In this video, video where Hendra Rahman, Country Head Indonesia, Credgenics, discusses the transformative impact of CG Collect on digitizing field debt collections and how it is benefitting leading banks and multifinance companies in Indonesia.
Credgenics is an innovative collection platform that provides an end-to-end SAAS-based NPA resolution solution for Banks, Financial institutions, NBFCs, and digital lending firms.
Credgenics Litigation Management Platform enhances legal recoveries and promotes collaboration among legal and debt collections teams and their consultants and advocates.
Sanju, a field collector, shares his experience using CG Collect mobile app for field collections. “Before CG Collect, my daily schedule was chaotic and it was difficult providing details to my supervisors
With Case Finder, a groundbreaking capability of Credgenics Litigation Management Platform, legal teams can now streamline case discovery, management, and monitoring like never before.
Credgenics’ Post-Call Communications Strategy represents a paradigm shift in debt collection engagement, offering collections teams a powerful tool to overcome breaks in communication
A leading Multi-Finance Company (MFC) headquartered in Indonesia, specializing in 2-wheeler loans, partnered with Credgenics to streamline, automate, and digitize its loan collections processes.
Credgenics Smart Allocate, an intelligent allocation solution, empowers lenders to anticipate the demand for contact frequency and proactively address bottlenecks in collections
Credgenics CG StarTrack introduces a new feature – Incentive Management. The solution offers an automated and insights-driven approach to handle inventive and performance management.
Credgenics Workflow Automation, a first-of-its-kind insights-driven tool designed to automate collection workflows and enhance the digital capabilities of lenders comprehensively.
Credgenics Workflow Automation, a first-of-its-kind insights-driven tool designed to automate collection workflows and enhance the digital capabilities of lenders comprehensively.
The loan portfolio customization feature on our platform accelerates the prioritization of accounts that require personalized human attention and those that can be handled through automated reminders.
