Debt Collections Transformation in Indonesia

Credgenics’ AI/ML-powered SaaS debt collections and resolution platform for banks, MFCs, and lending fintechs in Indonesia makes debt collections future ready, faster, and cost-efficient. Credgenics is your trusted partner in enabling prompt and efficient debt repayments from borrowers.

BoOK A DEMO
Credgenics, an AFPI member, offers a holistic debt recovery SaaS platform. Credgenics offers  award-winning integrated collections technology, that provides lenders with all the necessary capabilities through a single platform, easily integrated via APIs into the lender’s ecosystem.

Credgenics platform offerings for debt collections in Indonesia

Our Offerings

Digital Collections
ChatR
CG Collect Field Collections App
Predictive Dialer and Calling
Digital Communications
StarTrack
Collections Analytics
Billzy Payments

Credgenics in media

MEDIA COVERAGE

Credgenics partners with BPR Kredit Mandiri Indonesia, a leading rural bank in Indonesia

Optimize debt collections with Credgenics Collections Platform

Book a Demo

Efficient Debt Collection

Streamline the debt collection process, increasing efficiency by automate tasks, minimize manual efforts, and reduce errors with AI/ ML powered collections.

Automated Workflows and Smart Analytics

Handle a larger volume of cases effectively. Improves debt assessment accuracy with AI-driven data analysis and prioritize cases for optimal recovery.

Compliance Assurance

Maintain compliance with debt collection regulations by incorporating built-in compliance checks and audit trails. The debt collection practices align with local regulations and laws in Indonesia.

Scalability

Accommodate smaller or larger portfolios of debt making it suitable for organizations with varying levels of debt collection needs.
CASE STUDY

Digitizing debt collections for a multi-finance company

Discover how the Credgenics Collections Platform revolutionized the collections strategy for an Indonesian Multi-finance Institution (MFI). With a focus on digitization and leveraging Machine Learning insights, the platform automated the collections process for 30,000 2-wheeler loan accounts.

With Credgenics debt collections platform, the MFI witnessed remarkable results:

✪ 25% boost in agent productivity
✪ 2X increase in daily average field collections
✪ 20% reduction in communication costsExplore the success story of streamlined collections in the Indonesian MFI sector.
Download

Our Credentials 

100+

lenders including Banks, NBFCs, FinTechs and MFIs

40%

Increase in field agent’s productivity

20%

Increase in resolution rates

40%

Reduction in collections cost

80%

Recovery across delinquent accounts

30%

Reduction in time to collect

Trending in Credgenics

Brochure

Facilitating digital, data-driven and customer centric loan collections

Download

Frequently Asked Questions

Is Credgenics safe for Debt collections in Indonesia?
How long does Credgenics take to onboard customers on the platform?
What are the advantages of using the Credgenics Debt Collections Platform?
How does Credgenics address language and cultural diversity in Indonesia?

You're one step away from painless, faster collections.

Make the change for streamlined, higher collections. Get started now!