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NEW DELHI, Sep. 28, 2021, Credgenics, SaaS-based end-to-end debt resolution and legal automation platform, is excited to announce the launch of CG Collect – a mobile application to help the lenders/managers track the collections agents, monitor their activities, and evaluate their performance.
This app will help the agents navigate to the borrowers’ location with ease, schedule visits with a couple of clicks, showcase legal notices to the borrowers, and access e-receipts for proof of payments, among other benefits.
The mobile app integrates with the Credgenics web platform and allows features like navigation to the applicant provided address, the direct calling of borrowers, geo-tracking of the agent’s live location, logging collection details (like recovered amount, collection mode, and status for successful and failed recoveries), collection and visit proof, single & multiple loan deposit to the lender’s bank/company branch, and collection receipt’s integration with the communication channels like Email, SMS, WhatsApp, etc.
Anand Agrawal, Co-Founder & CTO, Credgenics, said, “We are really excited to introduce loan recovery FOS application for the collection agents and the managers. Through this CG Platform, managers can benefit from hassle-free loan allocation, easy tracking of agents and cases allocated to them and the corresponding collection cycles. Besides this, collection agents could easily manage and plan the loans in their portfolios. They can check for important parameters against those loans like DPD values, legal notice copies, agents’ distance from the borrowers, and their allocation month. This helps them easily create, track and execute their pending tasks”
He further added, “This application has been carefully designed to renew our promise to digitally transform the collection activities and make it more cost and time-efficient. In the areas where the traditional means of collections through agents is prevalent, CG COLLECT will help the agents and the managers use a simple technology to do their work more efficiently. Remaining true to our aim, we would try to bring more offerings in the course of our journey to promote the cause of good assets and digital transformation.”