Leverage Machine Learning based insights
for collections strategy, personalized engagements
and digital empowered operations.
India’s Best Selling AI-powered Loan Collections
Platform - three times winner* for 2022 -2024.
.png)
Simplify your debt resolution and loan collection processes using cutting-edge AI technology, data-driven insights, and personalized strategies.
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec nunc risus, consectetur eu sodales elementum, convallis in neque. Phasellus a felis ut erat hendrerit accumsan.
Credgenics collections platform ensures compliance with all the requisite regulatory requirements encompassing communications across digital channels, field and calling teams.
The platform provides a comprehensive policy framework for implementing DND, Frequency and Daytime Controls, and Date Exclusion.Credgenics masks the borrower-related personal information in accordance with data privacy laws.
.gif)
.png)
.png){kind=small}
.svg){kind=logo}
.png)
.png)
.png)
.png)
.png)
.png)
.png)
.png)
Send automated emails, text messages and voice messages based on borrower segments.
Trigger communication sequences based on the actions your borrowers take, automatically. Reach your customers where they prefer.
Let the Credgenics AI use your past loans accounts data to calculate the recovery chances, costs and expected time for every profile.
Don't treat all borrowers the same. Let the system recommend best strategies for each account.
Don't let your customers feel harassed by too many phone calls. Auto-generate personalized payment requests that clients can self-service.
Let your field agents navigate to the borrowers’ locations easily using the Google maps integration on the Credgenics mobile app. Integrated in-app calling facility to reach out to borrowers quickly.
Enable field agents to collect better with the multilingual CG Collect app available in 22+ Indian languages along with Bahasa and Vietnamese.
Mark the status of repayment instantly, set collection limits per agent and auto sync with core Credgenics platform.
Access legal notices sent to borrowers on the go.
Track section 138, Arbitration and SARFAESI cases in real-time, know which stage each cases in and get reminders for your hearing dates.
Monitor the performance of various legal resources and the engaged advocates in terms of closure and recovery rates of cases.
Enable borrowers to pay their bills securely across multiple payment modes with mandatory OTP-based verification. Allow lenders to generate payment links instantly and reconcile transactions in real time.
Set-up recurring auto-debit through Billzy via the NACH mandate for monthly loan repayments on the due date. Integrate seamlessly with other loan recovery functions including Notices, Mobile Collections App, SMS, Email, WhatsApp and IVR.
.png)
Bulk trigger dunning letters and legal notices customised for every loan account at the click of a button.
Get accurate and latest India Post tracking on our portal for all your LRNs and know if your clients received the notice
Know your best performing agents, your collection rate, your DPD-wise performance, total loan amounts recovered, most effective emails and more with detailed analytics.
Build custom reports and strengthen your collections processes.
Analyze borrower behavior to predict payment probability and risk of default for enabling tailored proactive actions. Prioritize collection accounts based on likelihood of repayment to speed-up collections and optimize resource allocation. Use data-driven insights to identify the best suited contact and collections strategy, personalize communications and maximize the outcomes. Enhance outreach effectiveness by optimizing timing, content, language, channels, and intensity. Use bounce prediction and recovery scores to optimize collections efforts.
.png)
Manage end-to-end retail collections and debt resolution processes
Accelerate debt recoveries through data, digital and dignity with Credgenics.
.png)
.png)
.png)
.png)
.png)
.png)
Make the change for streamlined, higher collections. Get started now!
.png)
